Privacy Policy

Your privacy is important to us. We respect your privacy and are committed to protecting you. To best protect your privacy, we present this notice explaining our privacy practices and the options available for how your information is collected and used.

1. What kind of personal information do we collect?
We may request personally identifiable information when requesting a contact or information through web forms. You decide whether you wish to pursue any activity that solicits personal information. However, if you do not want to provide the requested personal information, you may not be able to complete the transaction. Likewise, when you visit our website, we will collect information known as “clickstreams” (IP address, domain name, etc.). This information allows us to better personalize your visits.

2. How do we use the information we collect?
To provide you with the requested information about our products, services and new products.

3. How do we protect your personal information?
To ensure the security of your personal information, we have established a series of security measures and protections. Your personal information is stored on secure networks that can only be accessed by a limited number of people who have special access rights and undertake to respect and maintain the confidential nature of such information.
Notwithstanding these measures, when you provide personal information on the Internet there is always a risk that they may be intercepted and used by third parties outside our control. While we make every effort to protect your personal information and your privacy, we can not guarantee the security of the information you make available through the Internet.

4. Who has access to your personal information and to what extent?
In addition to VALDERVA and for the purposes described above, we do not sell, exchange or transfer to third parties your personal information in any form. Your personal information may be transferred to outsourced external suppliers to provide us with certain services, such as conveyors, for example. They can be used to provide technical assistance. We require such subcontractors to keep our customers’ personal information secure and confidential. We also require these suppliers to use personal information only on behalf of VALDERVA. You may at any time choose not to allow the sharing of your personal information with third parties. Such request can be made through this site, in the contacts section or simply by addressing us an email.

5. Embedded content from other sites
Pages on this website may include embedded content (for example, videos, images, articles, etc.) or links. Embedded content from other sites behaves as if the user were visiting those sites. Valderva is not responsible for the privacy practices of such sites. We recommend that you read the respective privacy statements as they may be different from ours. VALDERVA can not be held responsible or responsible for the content and activities of such websites.

6. Cookies
The VALDERVA website uses technology widely known in the industry as “cookies”. A cookie is a unique text file that a website sends to your browser software. Cookies allow a Website to customize the information presented to you, based on your browsing preferences. We may use cookies to personalize your pages or to “remember” you when registering products or services. If you do not want us to install cookies in your browser, you can set cookies to reject cookies. Rejecting cookies may affect your ability to use some of the services on our website. See more information below under Cookies Policy.

7. Options and Cancellation
We provide various ways for you to review, change or delete your personal information, or request that we do not send you additional information, if applicable. We may at the same time make these options available to you when you provide us with personal information.
You may also review, update or delete your account by editing your profile and account settings in the registration area where and as applicable. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections. If you have difficulty changing or deleting your personal information, you can contact us for assistance.

8. Changes to the privacy policy
In the future, we may choose to modify or update this policy either because of changes in legislation or in order to cover new developments in the Internet. Accordingly, we reserve the right to make any changes in this regard and request that you visit this page on a regular basis, as such changes may affect you as a visitor to our website.

9. Who manages personal information?
Our website information collected is managed and controlled by VALDERVA. We provide reasonable assurance regarding the protection of your personal information and are governed by current legislation regarding the protection of personal information, as well as this privacy policy. For any questions regarding this privacy policy and privacy aspects of our products and services, or to make a complaint, please contact:

VALDERVA, Lda
Paredes – Apartado (P.O. Box) 3032
3754-901 Águeda, Portugal

Phone: +351 234 624 373
Fax: +351 234 62 53 28
Email: valderva@valderva.com

Cookies Policy

Various cookies are used on the VALDERVA website. A cookie is a small file with letters and numbers that is saved by your browser on your computer’s hard drive. These cookies are used to distinguish you from other users of our sites, without however storing any personally identifiable information. The use of these cookies helps us to provide you with a good experience while browsing our sites and also allows us to constantly improve.

We also use cookies from Google Analytics, which allow us to recognize and count the number of visitors and see how they move while browsing the VALDERVA sites. This helps us improve how our site works, for example by ensuring that users find what they are looking for easily.

None of our cookies store any personal information of users, such as your name or address. Please be aware that the restriction on cookies may have an impact on the functionality of our site.

1. Cookie policy expiration
The cookie policy described in this document applies in particular to the following domains.

Domain Website
https://www.valderva.com Valderva, Lda. Main Website a)

a) This cookie policy applies to all sites hosted on VALDERVA

2. Our cookies
In the table below you can find more information about the various cookies we use and the purpose of each:
Strictly Required Cookies – Allows you to browse the website and use your applications. Without these cookies, the services you have requested can not be provided.
Analytical Cookies – They are used anonymously for the purpose of creating and analyzing statistics in order to improve the functioning of the website.
Feature Cookies – Saves user preferences regarding site usage, so you do not have to reconfigure the site each time you visit.

3. External platform and site cookies
As a way of supporting our content publication, sometimes photos and video content from other websites, such as Youtube, are included. By visiting publications with contents such as those mentioned above, cookies from these websites may be created. VALVERVA has no control over the dissemination of these cookies.

4. Cookies created by sharing tools
We would like to point out that some of our sites have included “sharing” buttons, which allow users to easily share articles across various social networks. These sites can set cookies when they use these types of features. VALDERVA has no control over the dissemination of these cookies.

5. Disable cookies
You can block the creation of cookies by enabling a setting in your browser that will allow you to refuse to create some or all cookies. Below you will find links to help pages of the main internet browsers. However, if you block all cookies (including session cookies) you may not be able to access some parts of our sites.

6. Legal information
For information on the legislation on cookies, click here.

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